Email kontakt@pelletnik.pl to report an incorrect price, outdated offer, wrong seller attribution, suspected fraud, or infringement of privacy, photograph, description, database or other rights. No account is needed. Suggested subjects are “Offer error”, “Rights infringement” or “Personal data”.
The offer page also has a form for reporting wrong price, delivery, availability, product, package, weight or grouping. Explanation and reply email are optional. It records the displayed quote and source observation context. A report does not automatically change the catalog; rights, privacy and safety matters can still be sent to the address above.
Helpful information includes:
- The Pelletnik page address and, if known, the source address.
- A description of the problem identifying the specific element.
- Reasons or evidence you can safely share.
- A reply address and, if acting for a rights holder, information about your authority to act.
Do not routinely send identity-document copies, PESEL numbers, passwords or full documents containing other people's data. If further confirmation is needed, we will request a proportionate amount of information. We may also investigate anonymous warnings, although we cannot reply without contact details and may be unable to verify the sender's entitlement.
We assess each report individually. We may correct information, limit visibility, temporarily suspend an offer, remove material or refuse a request with reasons. Clear information about a serious infringement may require immediate publication restrictions while we investigate. A report alone does not establish who is right. Assessment is free.
We do not require you to obtain a court judgment or contact the seller first. We do not publicly label a seller as fraudulent solely on an unverified allegation. Reporting to us does not replace notifying your bank or the relevant authorities if purchase fraud occurred.
Service complaints follow the terms, and GDPR requests follow the privacy policy. We respond about material rights without undue delay and provide a status update if investigation takes time. You may request reassessment by identifying an error or new information, without losing access to courts or competent authorities.